[feedback-report] Mixed text and mime?

[J.D. Falk]

On 2007-07-11 12:00, Joshua Baer wrote:

> I'm not sure I see the harm in sending all ARF. It was designed to be  
> just as useful to a person as to a computer. Even if I'm not "set up  
> to interpret it" (which I assume you mean set up to process the  
> messages automatically), I'd still rather get an ARF message than  
> just getting a raw message forwarded.

I'm sure that's true in a lot of cases, but it's not safe to assume that 
/everyone/ can receive and view ARF.  Different clients do all sorts of 
wonky things with MIME types they don't recognize, and the big 
commercial customer support systems (kana, remedy, etc) are especially 
bad about it.

Hopefully that'll change in a few years, after we've actually published 
this thing.

-- 
J.D. Falk, Anti-Spam Product Manager
Yahoo! Mail